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Profile : |
Under supervision of IT Supervisor, IT Infrastructure Mgr, or higher level technical/managerial staff, installs, maintains, troubleshoots and upgrades PC hardware and software; advises regarding peripheral equipment; assesses user training needs and trains users in effective use of applications; makes recommendations regarding hardware and software acquisitions; prepares documentation and provides user assistance to company staff; and performs related work as required. Although primary responsibility is in the desktop arena, may be asked to assist in network solutions. |